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Organizational Behavior Assessment Task Solutions
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Background:
Nexus Tech Co. is a mid-sized software development company with 500 employees operating in a diverse, global market. The company has experienced rapid growth in recent years but is facing internal challenges that threaten its success. The CEO, Sarah Malik, recognizes the need to address these issues to improve employee satisfaction, foster a more inclusive workplace, and ensure sustained performance.
Scenario:
The company recently acquired a smaller firm, Zenith Solutions, known for its innovative culture but less formalized processes. This merger introduced a variety of new employees from different cultural, educational, and professional backgrounds, further diversifying the workforce.
However, tensions have risen due to differences in work styles, perceived biases, and unclear integration plans.
Instructions:
This assignment requires you to develop an understanding of What an organizational behavior, structure, culture, motivation, creativity and leadership impact on an organization’s effectiveness and efficiency.
Task 1: Define and discuss organizational behavior as it relates to the challenges faced by Nexus Tech Co. after the merger (LO1)
Task Description:
- Brief introduction to Nexus Tech Co. and the challenges faced after the merger with Zenith Solutions.
- Overview of Organizational Behavior (OB) and its importance in the context of organizational challenges.
- Diversity and Discrimination
- During a team meeting, senior employees from Nexus Tech dismissed ideas from younger Zenith employees,
- claiming they “lacked experience.”
- A female manager from Zenith has expressed concerns about being excluded from key project decisions, citing potential gender bias.
Assessment Criteria:
Clear Explanation: The introduction should provide a clear definition and explanation of Organizational Behavior (OB) in the context of Nexus Tech Co., linking the company’s challenges to the concepts of OB.
Contextualization: How OB is relevant to the specific organizational issues identified in the case study (e.g., merger, cultural differences, employee dissatisfaction).
Diversity and Discrimination: Propose strategies to address biases and ensure equitable participation in decision-making processes.
Task 2: Analyze Behavioral Factors in Organizational Contexts (LO2)
Task Description:
- Personality and Values
- The company’s “all hands-on deck” culture conflicts with the work-life balance valued by Zenith employees.
- A senior developer at Nexus Tech, known for being highly introverted, struggles to collaborate effectively in the newly formed cross-functional teams Perception and Decision-Making
- Some Nexus employees perceive the Zenith team as “disorganized,” while Zenith employees view Nexus as “rigid.”
- Decisions about project priorities are delayed due to mistrust between the two groups.
Assessment Criteria:
Personality and Values: Develop a framework for balancing diverse personality traits and integrating differing values into the workplace culture.
Perception and Decision-Making: Recommend methods to foster trust and improve decision-making processes across teams.
Task 3: Develop Strategies for Effective Organizational Functioning (LO3)
Task Description:
- Emotions and Mood
- Frustrations are building on both sides due to miscommunication and unmet expectations.
- A recent company-wide survey showed that 60% of employees feel “unmotivated” or “uncertain” about their future at Nexus Tech.
- Motivation
- The CEO introduced a new incentive program to motivate employees, but it has been met with resistance. Zenith employees argue it rewards long tenure over innovation, while Nexus employees feel it undermines their contributions
Assessment Criteria:
Emotions and Mood: Identify techniques to improve employee morale and reduce workplace tensions.
Motivation: Design a motivational plan that accommodates the diverse needs and preferences of employees.
Task 4: Integrate Ethical and Cultural Considerations in OB Practices (LO4)
Task Description:
- Group Forming
- Teams struggle to collaborate as they form cliques based on prior affiliation (Nexus vs. Zenith).
- Cross-functional teams are underperforming due to a lack of trust and clear communication.
- Culture and Change
- Nexus Tech’s hierarchical culture clashes with Zenith’s flat, collaborative culture.
An attempt to merge the companies’ onboarding processes failed because neither side wanted to compromise.
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